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COLONIAL ANIMAL HOSPITAL
Colonial Animal Hospital is a full service veterinary serving our area for over 40 years with the principle that people matter as much as their pets.
Our mission, as your choice of vet clinics, is to provide the best possible veterinary care for your pet, while maintaining honest and open communications with you.
• You’re involved in each step of your pet’s care
• Your concerns are taken seriously
• We listen to you so that we better understand you and your pet’s unique situation
• We spend all the time necessary to explain your pet’s medical needs and
• We answer all your questions so that you can make well-informed decisions
• In addition, because we seek to provide the best possible veterinary care for your
pet, we also pursue continuing education opportunities that focus on professional
knowledge and skills, as well as personal growth.
Our hope is that you always have good experiences at Colonial Animal Hospital and that you always feel as if you’re a part of our pet health family.
Also, visit our other location Colonial Gateway Veterinary Center which is a full-service veterinary hospital that offers pet boarding, pet grooming and physical therapy.
To visit please click here...
WHAT TO EXPECT
In your search for a veterinary facility, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Exceptional care and quality service are important aspects to consider when evaluating a veterinary clinic to entrust with the care of your pet. Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.
Your pet's annual wellness exam will include a complete physical to include a thorough examination of the eyes, ears, teeth, heart, lungs, abdomen, body condition and hair coat. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual dental cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It's a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet, but also of notes on things like your pet's elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook with you to discuss with the veterinarian.
Veterinary care is not a job for any of us. It is our passion and our way of life. Every person we hire from the doctors to kennel staff has devoted their lives to the care of your pets. Every person under our employment LOVES your beloved friends and strives to strengthen that relationship that means so much to you by working hard ensure that you have the BEST EXPERIENCE POSSIBLE every time you visit or call our facilities.
There are many types of Veterinary practices in our country. The pinnacle of Veterinary Care in our country is, in most cases provided at the various University Teaching Hospitals. University Of Florida in Gainesville happens to be our only choice for this type of facility in our state. The second rung on the "veterinary ladder" comes from the large multi-specialist facilities we routinely call "referral centers". These facilities often employ board certified specialists in surgery, internal medicine, cardiology etc. One example of this would be Palm Beach Veterinary Specialists in West Palm Beach. Their care is very thorough and also in many cases very expensive and for that reason their services are often reserved for the client who demands care under the supervision of specialty practitioners. We do routinely make referrals to these facilities and have our preferences depending on the care needed so we ask that you consult us before making those choices to ensure your best experience.
We believe strongly that we provide care just a click or two under that lofty rung occupied by the "referral center" mentioned above. The wealth of experience of our practitioners allows us to provide, we believe very advanced care from the perspective of the "general practitioner". There are other quality practices in our area but we firmly believe that our Doctors and Staff are as well trained as any group of our type in the country, let alone our state. You will not find a more devoted group of people than those at our two hospitals, period. I believe that many in our community do not understand these differences and we welcome a discussion about what these things mean for your pet's healthcare.
One final item for you to consider when choosing a practice for your pet's care; I personally want you to understand something about me and my associate Veterinarians..............not ONE time in my career or any of theirs has money been considered by us in the care of your pets.......ever. It is our goal to provide THE BEST CARE first for your pets. We estimate that cost and present that to you. The BEST care is not necessarily the MOST EXPENSIVE care. Make no mistake about it......."Evidence Based Medicine" is expensive. Digital radiography, blood work, specialist consultations, cardiology, dental care, ultrasounds etc all can become expensive propositions. Sometimes you may not WANT that level of care or may not WANT to pay for it. That is totally okay and we will work around that issue but you must let us know what level of care you desire. YOU ARE THE BOSS......we are here for you to serve you in a way that is comfortable for you.
I personally invite you to come in to meet me and discuss your pets healthcare in advance of your first visit. That consultation will be done at no charge to you and if you are not comfortable we will part friends. I am exceedingly proud of both of our facilities and our people............after all; the people make a practice, not the buildings.
With Respect, - Rob Martin DVM
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
For your convenience, drop-off appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.
For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.
We require full payment at the time that services are rendered. For your convenience, we accept American Express, Visa, MasterCard, Discover, cash and personal checks.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.
All cats must be presented in an appropriate cat carrier or on a leash.
Veterinary medical and surgical care is advancing in ways that can rival human medicine. However, if you do a little investigating, you’ll discover that the quality of care among vet clinics can vary considerably. Why? Because unlike human medicine there is no across-the- board written standard of care that all veterinarians must follow.
7 Questions You Should Be Asking Your Veterinarian
How can you know if your vet clinic is “a good one?” Here are some questions to ask your veterinarian that may help you decide.
1. What can I expect during my pet’s annual or biannual exam?
Your veterinarian should take the time to be very thorough with this exam because it will reveal early problems that can be prevented. Therefore, the vet should tell you that his/her exam will include these items at a minimum:
• Checking the eyes, ears, nose and mouth including a dental exam
• Listening to the heart and lungs, feeling through the abdomen
• Examining the coat and skin, looking for lumps and bumps, and checking the lymph nodes
• Conducting an orthopedic exam looking for pain
• Looking for changes in temperature
• Checking the anal glands to see if they are full
If an exam is conducted, pay close attention to preventative care issues. During these exams, vets should be focused on preventing future issues or problems that your pet may encounter. This includes weight, dental, coat and other issues. Preemptive blood and urine screens should be conducted.
2. On what do you base your vaccination protocols? Do you use 3- year vaccines?
Even though there is not a standard of care there are position statements produced by a group of experts in each field. These should be the basis of vaccine protocols.
3. What do you recommend for heartworm prevention?
Year-round protection is the standard.
4. What do your dental services consist of? Do you have dental radiograph capability?
Each dental cleaning should include IV catheter, anesthesia, scaling, polishing, fluoride and sealing. If radiographs are not taken they should at least be available to assess disease under the gums.
5. How do you ensure my pet’s safety under anesthesia? Is anything required?
All pets should have pre-anesthetic blood work, an IV catheter with fluids, monitoring equipment to assess the heart and oxygen levels and a designated licensed veterinary technician to monitor the procedure. These procedures should be followed in every instance of surgery including spay/neuter, dental cleaning and more.
6. What is your approach to managing pain during procedures?
Any pet that receives surgery of any type should get general pain medication and if appropriate local anesthesia as well.
7. Do you have experience with emergency medicine? Do you feel comfortable in emergency situations?
Some veterinarians have little or no experience in veterinary ER and that lack of experience can literally mean the difference between life and death for your pet.
• Your veterinarian should be able to explain—in terms that you understand—treatment options for
your pet, taking into consideration your feelings and opinions.
• Your vet should be a good listener, paying close attention to your comments and concerns.
• A quality veterinarian also knows that he/she has limits, and when necessary, is willing to refer you to
a specialist if your pet has needs beyond their knowledge or experience.
• A definite red flag should go up if a veterinarian says they can handle ALL of your pet’s situations
and needs. Just as in human medicine, it is important to defer to a specialist when the need arises.
Ask Us These Questions and More!
At Colonial Animal Hospital, we pride ourselves on the quality of medicine and surgery we provide our patients and the customer care we provide their owners. We would love to answer any of your questions about your pet’s healthcare needs and why we consider our standard of care to be excellent.
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© 2015 Copyright COLONIAL ANIMAL HOSPITAL
Created by CROOKER DESIGNS L.L.C.
COLONIAL ANIMAL HOSPITAL
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HERE YOU FIND US
127 E Woolbright Rd,
Boynton Beach, FL 33435
COLONIAL ANIMAL HOSPITAL
© 2016 Copyright COLONIAL ANIMAL HOSPITAL
Created by CROOKER DESIGNS L.L.C.